Privacy Policy

We collect and process personal data about you when you contact us or submit an enquiry, contact, or notification request through the Site. Your personal data may be processed by our staff, representatives, and the service providers who act on our behalf, for the purposes set out in this policy.

The personal data we collect is the information you choose to give us through the Site’s forms — typically your name, email address, phone or WhatsApp number, the product or service you are interested in, and any message you send us. If you are a member of our team, we also hold your name and email address for administrative access to the Site.

We collect this data directly from you. In addition, our hosting and infrastructure providers may automatically record limited technical information, such as your IP address and browser type, for the security and reliability of the Site.

We collect and use your personal data to:

• Respond to your enquiries and arrange for an advisor to follow up with you.
• Provide information about our services and, where you have asked, notify you when a product becomes available.
• Operate, maintain, secure, and improve the Site.
• Keep proper business and transaction records.
• Comply with our legal, regulatory, and record-keeping obligations.

For these purposes, your personal data may be transferred to or processed by our service providers located outside Malaysia. Where this happens, we take steps intended to ensure your data continues to be protected in line with this policy and applicable law.

We do not sell your personal data. We may disclose it to:

• Our own team and advisors, so that we can respond to and manage your enquiry.
• Service providers who host our Site, store our data, or deliver our email on our behalf, under confidentiality obligations.
• Regulators, law-enforcement or other authorities, and our professional advisers, where we are required or permitted to do so by law.

Providing your personal data is voluntary. However, the information requested in our forms is necessary for us to respond to you — if you choose not to provide it, we may be unable to attend to your enquiry or provide the information or services you are asking about.

Under the Personal Data Protection Act 2010 (“PDPA”), and subject to the exceptions permitted under applicable law, you may request access to the personal data we hold about you and request that we correct any personal data that is inaccurate, incomplete, misleading or not up to date. You may also exercise your rights under the PDPA to limit the processing of your personal data, including for direct marketing purposes, and withdraw any consent you have previously provided, where applicable.

We may require you to verify your identity before acting on a request, and any fees permitted under applicable law may apply.

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at privacy@trenddna.biz or by post at TrendDNA Investment Advisory Ltd, No. 1-23A, First Floor, Paragon, Jalan Tun Mustapha, 87000 Labuan F.T.